Salary: £15,000 - 18,730 per year Requirements: 2 years experience in enterprise IT support Strong knowledge of Windows Server, Linux, networking, SQL Server, and Active Directory Experience with cloud platforms (Azure/GCP), containers, and scripting Comfortable working to SLAs with a customer-focused mindset Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on-prem systems Escalate complex issues to Level 3 with clear documentation Communicate professionally with customers and internal teams Technologies: Active Directory Azure Cloud GCP Support Linux Network SQL Windows More: We are a technology client located in Knutsford, offering a 3-month contract with the potential to become permanent. We provide a competitive hourly rate of £15 - £18.73 (umbrella). As part of our team, you will have the opportunity to work with advanced technologies and contribute to delivering excellent customer outcomes. last updated 16 week of 2026