Overview
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Responsibilities
* Ensure customer service is of the highest standards at all times
* Be a role model for your team and promote service standards within your team
* Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
* Actively liaise, communicate and develop good relations with your senior leadership team
* Consistently motivate your team
* Maintain a high-performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
* Maintain payroll budgets, remaining reactive to trading patterns
* Rota your team effectively and ensure optimum cover during peak trading periods
* Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
* Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements
* Background with a fashion-forward footwear, accessory or fashion brand
* Proven ability to drive sales and team working to KPI’s
* To be immaculately presented and representative of our luxury/fashion forward brand
* Competitive basic salary
* Gorgeous shoes each season
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Customer Service
* Industries: Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry
Location: Manchester, England, United Kingdom
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