Clinical team manager

Posted Tuesday 31 March 2026 at 00:00 | Expires Tuesday 21 April 2026 at 23:59

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Join MSI Reproductive Choices UK as a Clinical Team Manager and play a vital leadership role in ensuring clients receive safe, high‑quality, and compassionate care every time they access our contact centre services.


What You'll Do 💼

As a Clinical Team Manager, you will lead and support clinical teams working in a fast‑paced, demand‑led environment. You will balance clinical governance, operational effectiveness, and people leadership to deliver consistently excellent outcomes for clients. Working closely with Clinical Quality Managers and operational colleagues, you will contribute to continuous improvement, effective risk management, and the consistent application of clinical and organisational standards across our contact centre operations.


Key Responsibilities

Lead and support clinical teams, maintain clinical governance, ensure operational effectiveness, drive continuous improvement, manage risk and uphold clinical and organisational standards.


Why Join Us? 🎁

We offer a supportive, values‑driven environment where your contribution is recognised and rewarded:

* Competitive salary
* Up to 5% employer pension contribution
* Fast expense reimbursement (within 10 days)
* 25 days annual leave + your birthday off
* Family‑friendly policies
* Long service recognition
* Discounts at 4,000+ retailers via Blue Light Card
* Paid training and development
* Clear progression pathways

Be part of a team that’s making a real difference. We offer a supportive, inclusive environment where your leadership directly contributes to improving lives.


Please note:

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

* If you do not upload a CV or Resume, your application will not be considered.
* This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment.
* We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.
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