Salary - £31,918
Work Type - Onsite
Job Location - Winsford Depot, Road One Industrial Estate, Winsford, Cheshire, CW7 3QD
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.5 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* MORE Choices flexible benefits
* Enhanced parental leave schemes
About The Role:
* Act as an effective interface with Network TSOs and Network Performance Engineers to escalate, track, and complete operational issues, including supporting monthly pressure meetings and follow‑on field actions.
* Maintain robust DOMS+ Tier 1 and Tier 2 audit trails, validate and challenge DG2/DG3 data (including on/off times and boundaries), and ensure all outputs withstand audit and regulatory scrutiny.
* Analyse DG3 failures, DMZ pressure reports, and pumped head data to identify root causes, raise corrective actions, and support accurate regulatory and annual performance reporting.
* Demonstrate exemplary safety leadership, jointly accountable for team safety performance, including site standard investigations, health and safety audits, and investigation of network water quality exceedances.
* Share best practice, consistently apply company policies and procedures, and contribute to improving network and performance outcomes through accurate data, investigation, and collaboration.
What we are looking for:
* Proactive, confident self‑starter with the ability to manage workload independently, work on own initiative, and consistently meet strict deadlines.
* Strong analytical reasoning, numeracy, IT literacy, and data manipulation skills, with a proven ability to identify, develop, and deliver effective solutions to complex technical and analytical problems
* Highly developed communication and teamwork skills, with the ability to build strong working relationships and influence others to deliver actions and information on time.
* Proven technical knowledge of core business systems (including Salesforce, Aquavista, Water Core, Water Quality Infobank, OMS, and STS) alongside strong competence in Microsoft applications, particularly Excel.
* Demonstrated record of improving productivity and maintaining high performance standards, with strong resilience to daily operational pressures and a clear understanding of how the role supports the organisation’s strategic vision.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.