Contracts Manager – Kitchens & Bathrooms
Our client, a national maintenance and refurbishment provider with over 1,000 employees and multiple UK offices, is seeking an experienced Contracts Manager to oversee a large planned works contract based in Norwich. The organisation delivers essential building services across the public and private sectors, with a strong focus on social housing and planned works.
The successful candidate will support the delivery of a long‑term programme of kitchen and bathroom refurbishments on behalf of a local authority, working within occupied residential properties.
Key Responsibilities
* Manage the delivery of multiple planned kitchen and bathroom refurbishment programmes, with individual project values up to £3m
* Ensure works are delivered safely, on programme, within budget and to agreed quality standards
* Oversee installation works including kitchen units, worktops and appliances, bathroom suites, tiling, plumbing, electrical, ventilation and finishing trades
* Lead, support and develop site management, supervisory and resident liaison teams
* Manage works within occupied homes, ensuring minimal disruption and high levels of customer satisfaction
* Maintain strong working relationships with client representatives and internal stakeholders
* Attend progress meetings and undertake site visits as required
* Oversee valuations, variations, cost reporting and commercial performance
* Support estimating, tender submissions and forward planning
* Ensure compliance with health & safety, statutory and contractual requirements
* Maintain accurate reporting, documentation and governance processes
What you need
* Proven experience as a Contracts Manager or Project Manager within planned works or social housing refurbishment
* Strong background in kitchen and bathroom replacement programmes
* Experience working in occupied properties
* Knowledge of plumbing, carpentry, electrical and finishing trades
* Contract administration, estimating and commercial control skills
* Understanding of health & safety regulations (CDM)
* Strong leadership and stakeholder management skills
* Ability to deliver programmes to tight deadlines
* Proficient in Microsoft Office
* Relevant construction qualification (e.g. City & Guilds or equivalent); SMSTS preferred
* Willing to undergo a DBS check
Salary and Benefits
* £55,000 per annum
* Car allowance – £6,000
* Pension and life assurance
* 25 days’ holiday plus bank holidays
* Employee perks and wellbeing platform
* Paid volunteer day
* Referral bonus scheme
* Long‑term, stable programme with progression opportunities
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