Description:
Berry Recruitment are NOW hiring for a committed and experienced Accommodation Manager to work for a college in Oxford on a 12 month maternity cover
Role: Accommodation Manager
Salary: £46,000 - £48,000 Per Annum
Location: Oxford
Key Responsibilities of the Accommodation Manager:
1. Manage Student Accommodation
2. Room Bookings (Outside Core Students)
3. Additional room bookings for SCR/Fellows, EMBAs/MMPM students, B&B, and groups
4. Room Bookings (Outside Core Students)
5. Lead and manage the Accommodation Team to deliver a high-quality, customer-focused service for students, staff, and stakeholders
6. Handle accommodation-related complaints professionally and effectively, identifying root causes and implementing service improvements
7. Manage bookings sensitively and strategically, ensuring appropriate prioritisation of key groups and individuals
8. Produce and present regular occupancy and performance reports across all accommodation areas, using insights to drive continuous improvement
9. Ensure full compliance with GDPR and all relevant legislation relating to both commercial bookings and student accommodation
10. Act as a professional ambassador for the College, delivering tours and always promoting excellence in customer experience
11. Ensure compliance with all Health & Safety legislation and Approved Codes of Practice (ACOP)
12. Maintain accurate records for applicants, students, and guests, in line with the Data Protection Act and College policies
13. Collaborate effectively with departments across the University and actively engage with collegiate networks to share and adopt best practice
14. Demonstrate flexibility in response to the evolving needs of the College, fostering a collaborative and inclusive working environment
15. Undertake any other duties appropriate to the role, as required by the College
About you:
16. Proven experience working as an Accommodation Manager within an College or a university-based establishment
17. Significant, hands-on experience managing accommodation allocations at scale
18. Management of large volumes of data across an organisation, plus interrogation of data to inform decision-making and service improvements
19. Strong people management and leadership experience
20. Knowledge of current landlord and tenancy legislation, guidance, and best practice, including of the Renters’ Rights Act
21. Strong financial awareness, with the ability to manage budgets and resources
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"
For more information and to apply, contact the Oxford branch of Berry Recruitment – 01865 777733 or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.