Position: Head of Finished Vehicle Solutions Grade: RCS G Location: Peterborough, and Milton Keynes with UK Travel required Contract Type: Permanent (Full-Time) Closing Date: Sunday 19th May 2024 Do you have a "can do" and positive attitude? Are you able to learn fast and love a challenge? Are you resilient, energetic and know how to make an immediate impact? Are you looking for your next opportunity in supply chain management and ready to put your stamp on operations? We are looking for an exceptional individual who will join the business and take ownership of the strategic customer relationship, influence, and lead change, recognise areas for further improvement and identify new opportunities for future business growth. We have an exciting opportunity for a Head of Finished Vehicle Solutions to join the team. The primary purpose of this role is to take full operational, commercial, and budgetary responsibility for the management of a Finished Vehicle Solutions and Inside Track events. Inside Track is DHL's Finished Vehicle and Fleet management expertise, working with Automotive OEM's and Fleet Operators to satisfy the needs of our customers' customers'. If this sounds like a team you'd like to join … keep reading. We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include; Working with Automotive OEM's and Fleet Operators to satisfy the needs of our customers' customers'. Ensure that operational service levels are met and exceeded through the achievement of contractual Key Performance Indicators and responsible for the delivery of key operating measures and Account Profitability. Taking the lead role in the development of the customer's account, being customer facing as required to listen, understand, and work on operational solutions and potential service enhancements. Actively work alongside direct and in-direct internal stakeholder/senior management groups to ensure cohesion, the sharing of best business practice and the delivery of projects on time and within budget. Support Account Development with client presentations, monthly/ quarterly reviews and presentation materials and lead Development initiatives that sit wholly within the account structure. Through the management team, ensure compliance with statutory and company policies on Health & Safety, Employment and Environmental issues including regular monitoring to ensure that a high profile of all these key areas is maintained. You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you: Previous experience in Operational Management roles within a 3PL. Excellent influencing and negotiation skills with experience of customer relationship management at a senior level. Strategic and analytical thinking capability with the ability to manage multiple projects simultaneously. Operational credibility and robust understanding of end to end supply chains. Efficient operational practices and continuous improvement knowledge and experience. Experience in Both tactical elements of delivering the service and building exception customer relationships. WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Company Car or Allowance Free confidential 24/7 GP Service Hundreds of discounts (including Retail, Childcare Gym) Affordable loans & Enhanced Pension Scheme 24/7 employee support service for you ( family) with access to free counselling and much more: https://supplychainjobs.dhl.com/jobs/our-benefits/ OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity BE AN ESSENTIAL PART OF EVERYDAY LIFE DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.