The opportunity
At EY, the Global Engagement Consultant (GEC) will work alongside and report to Senior Consultants and Management providing day to day support to coordinate and manage countries across the EY network to ensure Global Mobility services are delivered and that agreed KPIs/SLAs are met in an efficient and cost effective manner. The role is inclusive of both globally coordinated accounts and UK Tax compliance engagements supporting the non-technical elements of compliance.
As a consultant you’ll support the Team with the seamless end-to-end client experience across all Tax services. Ensuring an effective and efficiently coordinated team deliver to our clients in a timely and profitable manner.
Your key responsibilities
In your role as Consultant, you will have responsibility for:
1. Day to day delivery of positive relationships with EY teams
2. Day-to-day support in the delivery of services & reporting within the parameters of a detailed scope of services and service level agreement against agreed KPIs & SLAs
3. Day to day support with the financial performance of a client portfolio
4. Day to day support with the development of each client engagement within a portfolio through enhancements to processes and engagement improvements
5. Continuous learning and personal development
Skills and attributes for success
6. Strong attention to detail
7. Ability to work within tight deadlines in a pressurised environment
8. Passion for exceptional service delivery
9. Numerate, articulate and IT literate
10. Strong organisational skills and the ability to multi-task
To qualify for the role, you must:
11. Demonstrate some experience and administrative skills
12. Demonstrate strong organisation skills
13. Demonstrate the ability to be articulate
Ideally, you might also have:
14. Enhanced technology skills
What we look for:
We’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
15. Support and coaching from some of the most engaging colleagues around
16. Opportunities to develop new skills and progress your career
17. The freedom and flexibility to handle your role in a way that’s right for you
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. You’ll also be supported by:
18. Continuous learning- You’ll develop the mindset and skills to navigate whatever comes next
19. Success as defined by you - We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
20. Transformative leadership -We’ll give you the insights, coaching and confidence to be the leader the world needs
21. Diverse and inclusive culture - You’ll be embraced for who you are and empowered to use your voice to help others find theirs