MKM is the leading independent builders’ merchant in the UK, established in 1995. With more than 135 branches and over 3,200 employees nationwide, we constantly strive to attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey.
In this position, you will play a key role in the sale of our full range of building material products. Previous sales experience in a similar role within a builder’s merchant environment is essential.
Responsibilities and Duties
* Providing quotations for customers
* Dealing with customers both face to face and over the telephone
* Giving excellent customer service and sound product advice
* Taking a proactive approach to building product sales, using every opportunity to make or increase a sale.
* Using a customer relationship management system.
* Generating new business with existing and new customers.
* Upselling and gap analysis on existing customers.
* Cold calling
* Lead qualifying.
* Quote follow up
Qualifications and Skills
* Motivated, energetic, enthusiastic, self‑driven, positive attitude
* Sound building supplies knowledge required
* Previous sales experience in a builder's merchant environment is a necessity
* Confident dealing with customers
* A full UK driver's licence is essential
* The ability to build great customer relationships
* A good telephone manner, excellent communication and interpersonal skills; computer literate
Benefits
* A competitive pay package
* Generous discretionary bonus scheme
* Substantial staff discounts
* Training and development opportunities
* Holiday scheme which rewards length of service
* Perkbox discounts
* Contributory pension scheme
* Financial Planning Support
* Cycle to work scheme
* Free parking
* Enhanced Maternity
* Enhanced Paternity
* Substantial Employee Discount
* Employee Assistance Programme
* Mental Health Support
This role will involve working alternate Saturday mornings.
Seniority Level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Building Materials
Northampton, England, United Kingdom
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