Job Overview
We are seeking a dynamic and experienced Salon Manager to oversee the daily operations of our salon. The ideal candidate will possess strong leadership skills and a passion for the beauty industry. As a Salon Manager, you will be responsible for ensuring exceptional customer service, managing staff, and driving sales while maintaining a positive and productive work environment.
Responsibilities
* Oversee daily salon operations, ensuring high standards of service and cleanliness
* Manage and supervise salon staff, providing guidance and support to enhance team performance
* Implement effective sales strategies to achieve business goals and increase revenue
* Foster a positive work environment through team management and leadership
* Handle customer inquiries and resolve any issues promptly to ensure client satisfaction
* Maintain inventory levels, manage merchandising displays, and order supplies as needed
* Conduct regular staff meetings to communicate goals, updates, and training opportunities
* Ensure compliance with health and safety regulations within the salon
Skills
* Multilingual or bilingual skills are highly desirable for effective communication with diverse clientele
* Proven management experience in a retail or salon environment
* Strong supervising experience with the ability to motivate and lead a team
* Excellent communication skills, both verbal and written
* Proficient in merchandising techniques to enhance product visibility and sales
* Exceptional time management abilities to prioritise tasks effectively
* Administrative experience including scheduling, record keeping, and reporting
* Professional phone etiquette for client interactions
* Strong organisational skills to maintain an efficient workflow within the salon
We invite passionate individuals who meet these qualifications to apply for this exciting opportunity to lead our salon team.
Job Type: Full-time
Pay: £40,000.00-£42,000.00 per year
Benefits:
* Flexitime
Ability to commute/relocate:
* Birmingham B10 0TJ: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Hair Dressing : 2 years (preferred)
Work Location: In person