Commercial Specialist - Field Agent
Self-Employed | UK-Wide Opportunities
Role Overview
Join Engage Services - part of the Marston Holdings Group, the UK’s leading provider of enforcement and field services. We’re redefining the industry with a pioneering self-employed role offering flexibility, support, and development. As a Commercial Specialist, you’ll play a key role in supporting clients, and ensuring compliance with the relevant rules, regulations and organisational policies.
Fees & Benefits
* Starting daily rate: £150+ for the first 4 weeks, followed by a fees-only structure with an OTE of £250 per day.
* Flexible working arrangement: A minimum commitment of 2 weekdays per week, at 8 hours per day, with the freedom to select your preferred working days.
* Workdays: Monday-Friday or Saturdays (subject to client requirements)
* Training & continuous professional development provided
* UK-wide opportunities, allocated within your agreed postcode area
* Career progression: Explore diverse roles within Engage Services
* Supportive environment: Full guidance, resources, and mentoring
Key Roles & Responsibilities
Commercial Specialist Duties
* Visiting commercial water customers on behalf of major water retail clients
* Obtaining payments for arrears, verifying lease agreements for new occupiers
* Performing a temporary disconnection or reconnection of the water supply, if required
* Interacting with the customer to resolve their account
* Full training given
Requirements
* Full UK driving licence and access to a vehicle with business insurance
* ULEZ-compliant vehicle (for London assignments)
* Clean DBS
* Satisfactory credit history (CCJs accepted where repayment arrangements exist)
* Excellent communication, negotiation, and conflict management skills
* Strong planning, problem-solving, and reporting abilities
* Ability to work independently while collaborating with teams and clients
* Understanding of energy, utilities, or enforcement operations is advantageous
* Experience in enforcement, security, debt recovery, or other customer-facing and field-based roles requiring negotiation, resilience, and professionalism is highly desirable
Benefits
We provide the tools, training, and flexibility you need to succeed in a role where no two days are the same. Whether you’re looking to expand your skill set or explore a new challenge in enforcement, this is your opportunity to make a real impact.
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