Summary
Location: Exeter
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 24-Apr-2025
Postcode Requirement
Must live in one of the following postcodes: EX1, EX2, EX3, EX4, EX5, EX6, EX7, EX8, EX11, EX13, EX14.
Job Overview
Join our team of Field Service Engineers with a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500. Enjoy a 4-day workweek (37.5 hours) with shifts of 7.5 and 10 hours, after completing our comprehensive training program. No two days are the same, offering continuous learning and new challenges.
Role Responsibilities
* Be the expert in installations, fault fixing, and delivering excellent customer service
* Diagnose errors and technical problems, determine solutions
* Document processes, follow company procedures and protocols
* Collaborate with the technical team and share information across the organization
About Us
Virgin Media O2 is the UK's fastest broadband network, a leading mobile brand, and one of the country's largest companies. We value diversity, high performance, and innovation, aiming to offer better value and choices to our customers. We are committed to equality, inclusion, and supporting our employees to be their authentic selves.
Minimum Requirements
* UK Manual driving license with no more than 8 points
Preferred Skills and Qualities
* Comfort working at heights and outdoors in all weather conditions
* Problem-solving skills
* Organized and confident approach
Benefits
* Salary of £29,000 plus £2,500+ OTE and a company van
* 25 days annual leave plus bank holidays and your birthday
* Up to 10% pension contributions
* Option to buy/sell leave days
* Wellbeing benefits including Unmind App, BUPA medical coverage, critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal, maternity, paternity, and carers leave
Next Steps
If interested, apply online. Successful candidates will be contacted for a telephone interview and further assessments. Please inform us of any adjustments needed during the application process.
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