Here at Halton Housing, we are looking for an experienced Legal Support Officer to work across our vibrant organisation.
What You’ll Do:
· Manage legal action on all debt recovery cases including possession, money judgements and stay applications.
· Confirm appropriateness of legal action, arrange customer interviews, prepare, attend, and present legal cases in court
· Initiate legal proceedings for access in compliance cases, contact customers to arrange access, prepare, attend, and present legal cases in court.
· Lead on the implementation of policies and procedures relating to tenancy breaches, advising and taking the lead on legal action.
· To take responsibility for cases within a designated area to meet targets for successful legal outcome in the collection of debts
· To regularly review and develop working practices and to explore all opportunities to maximise rent collection, and customer compliance with tenancy conditions.
What You’ll Need:
· Previous experience showing knowledge and understanding of legal process especially within the civil courts.
· The ability to represent a clear cogent and well thought out argument and willingness to robustly defend the position.
· A good working knowledge and/or understanding of relevant legislation and regulation in debt recovery, resolution of ASB and Tenancy Management.
· Ability to analyse and monitor information/data, identify trends and recommendations.
· Ability to produce reports up to Senior Management level.
· Ability to use judgement to compare and evaluate options and take best course of action.
What You’ll Get:
· 27 day holiday entitlement, plus bank holidays
· Opportunity to buy or sell holidays
· Competitive salary
· Electric Vehicle Salary Sacrifice Scheme
· Flexible and Hybrid working
· Supported training and development opportunities
· Health and Wellbeing Cash Plan
· Competitive Pension Scheme
If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!
Closing date: 26th October