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Client:
Our Taap
Location:
Gloucester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
8acfcc79625b
Job Views:
10
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
At Our Taap, we're on a mission to change the way people drink water at home. Our subscription service helps hundreds of thousands of people live healthier lives by drinking more water. The cutting-edge technology in our Water Systems provides customers with unlimited, great-tasting, pure water at the touch of a button.
As a Field Service Engineer at Our Taap, your responsibilities include:
* Cover your designated region and assist team members when needed
* Complete all installation and repair jobs efficiently
* Carry out repairs to our water home systems
* Identify and fix issues on the first visit
* Ensure customer satisfaction by restoring systems to full working order
* Install water systems in customers’ homes
* Maintain high standards, ensuring plumbing is error-free and work areas are clean
* Set up and demonstrate the water system features to customers
* Communicate effectively with scheduling and stock teams
* Provide excellent customer service from first contact to job completion
* Encourage positive reviews and customer recommendations
* Follow all SOPs and accurately record information in our systems
* Manage stock levels and record consumption accurately
We’re looking for:
* An engaging personality with a winning smile
* Experience in field service or delivery roles
* Strong problem-solving skills
* Basic plumbing skills (navigate pipes confidently)
* Reliable and dependable
* Excellent communication skills
* Ability to work independently and prioritize tasks
* A valid driver’s license with a clean record
What we offer:
* Use of company van for personal use
* All travel expenses paid
* Regular overtime opportunities
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