Overview
Serco have an exciting opportunity for Senior Supervisor - Mechanical, to be based at our site located in Yeovil. This role is responsible for the aircraft maintenance and ground support on Wildcat aircraft and requires an understanding of the AESAS regulatory governance applicable in an operational airworthiness environment. Serco support the Fleet Air Arm, including the Wildcat Maritime Force, based at Royal Naval Air Station Yeovilton, delivering services ranging from the repair and maintenance of military aircraft to fuel delivery and off aircraft support services. Yeovilton is one of the Royal Navy's two principal air stations and is one of the busiest military airfields in the UK. The position is offered as either 38 or 40 hours per week, Monday to Friday, with an option to undertake shift work and additional shift pay.
Responsibilities
* Responsible to the Line Manager in the maintenance of the Wildcat aircraft or the components in accordance with the published procedures and instructions.
* Coordinate and supervise the team's day to day workload activities by allocating work as instructed by their Line Manager.
* Complying with Serco's Quality Manual, HSE policy and all site regulations.
* To be authorised for second signature for own trade group.
* To carry out independent inspections in accordance with MAM(P) when authorised to do so.
* To support their Line Manager in the operational performance of their team, whilst maintaining a compliant, efficient and effective operation in line with contractual commitments and customer working procedures.
* Identify options to develop the customer base and provide our customers with innovative solutions and capability options to support their plans and business goals.
* Ensure team members retain currency to fulfil current roles.
* Carry out when required contracted tasks in accordance with current Customer Policy and Regulations and other applicable statutory Regulations in a timely manner.
* Ensure Line Managers are made aware of all business risks.
* Ensure verbal and written customer complaints and quality issues are brought to the attention of Serco Line Managers.
* Ensure Serco Line Managers are informed when regulatory, continuation, induction, human factors, promotion, on-job and new equipment training is required for employees.
* Carry out all administration tasks as required.
* Attend further training courses necessary to their job as required by their Serco Line Manager.
* Ensuring best practice and assurance of regulatory compliance by the utilisation of DASOR, Assure and any other reporting medium to capture and communicate findings and actions from engineering, safety and near miss events.
* Monitoring of hazards and ensuring risks, and issues are identified and quantified.
* Ensure team of Fitters/ Fitters Mates and Apprentices are trained / mentored as a supporting task of the job requirement.
* Ensure all employees under their control comply with the Health and Safety at Work (HASAW) Act 1974, the Serco Management System, and applicable Customer Policy and Regulations, Environmental procedures, and Equal Opportunities Policy.
Qualifications and experience
* Attained a Service Certificate of Competency (CoC) or successfully completed a local Serco Supervisory Management and Aircraft Documentation Course and CoC Board.
* Previous supervisory experience and a thorough working knowledge of: Wildcat Aircraft Engineering and Aircraft Systems (by Trade); Wildcat Aircraft Servicing and Support Equipment; Project Planning and Lean Operating Procedures; Naval Air Publications and Compound - Interactive Electronic Technical Publications (C-IETP); Health and Safety, COSHH Regulations, Tool Control and Quality Practices; Engineering and Asset Management Systems.
* Maintenance Human Factors course completion.
* Thorough understanding of rotary wing military aviation procedures.
* Understanding and proven experience of Airworthiness Engineering Safety and Compliance in line with regulatory and legislative requirements (MAA).
* Excellent leadership and people management experience.
* Capability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure while maintaining operational outputs.
Benefits
* Salary: Competitive salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Holidays: 28 days' annual leave plus bank holidays
* Training and development: Wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans, and 30% off at Serco-managed leisure centres
* Discounts: Savings across around 1,000 retailers
* ShareSave scheme: Save regularly with option to buy Serco shares at a discount
* Employee networks: Dedicated networks for support, discussion, and networking
* Charity: Payroll Giving Scheme for charitable donations
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