Full job description Up to £42k | Office-Based | Permanent Position | Company Benefits & Holidays | Full-Time Project Manager (Office Based) is responsible for overseeing planning, coordination, system compliance, and performance control of engineering operations within the region. This role would require you to have a technical background in Fire and Security. This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs. What You'll Be Doing: 1. Planning & Scheduling Oversight Manage and optimize engineer scheduling and workload distribution Ensure efficient route planning and job allocation Balance reactive, PPM, and remedial workloads Work closely with field-based managers to align resources 2. Performance Monitoring & Control Monitor performance across the four pillars: Revenue, First Time Fixm, Utilization, and Open Calls Monitor daily/weekly performance reports Identify trends, risks, and underperformance Drive corrective actions with field managers 3. System & Process Compliance Ensure engineers update CASH system in real time Monitor job progression, time allocation, and completion data Validate travel time and job accuracy Ensure data integrity across all systems 4. Operational Support Act as escalation point for scheduling and planning issu...