REGISTER YOUR INTEREST - Private Membership Manager
3 weeks ago – Be among the first 25 applicants.
Are you ready to be the trusted partner to some of the world's most inspiring individuals?
At Ten Lifestyle Group, we're on a mission to become the most trusted service business in the world. Millions of members already rely on our award‑winning lifestyle, travel, dining, and entertainment services – powered by innovative technology and trusted by global partners such as HSBC, Swisscard, and Royal Bank of Canada.
Why Register Your Interest?
We're building something remarkable—and while the role might not be open today, it could be tomorrow. By joining our talent pool, you'll be the first to know when new Private Membership Manager roles become available.
What does the role involve?
* Building deep, trusted relationships with high‑profile members such as entrepreneurs, business leaders, and creative innovators.
* Onboarding members in a way that makes them feel truly understood and valued.
* Anticipating their needs and delivering bespoke solutions across travel, dining, entertainment, and more.
* Acting as a trusted partner and ambassador of Ten's world‑class service.
Requirements
* At least 3 years of experience in luxury lifestyle management.
* A strong understanding of UHNW expectations and demands.
* Understanding of and experience using a CRM system.
* Exceptional verbal and written communication skills, combined with demonstrated problem‑solving ability.
* A deep sense of empathy and ability to connect with members quickly, building trust.
* Confidence in communicating with UHNW clients.
* A ‘can do, will do’ mindset, willing to get whatever is needed done.
* A high sense of ownership in everything you do, taking responsibility.
* Confidence in delegating efficiently, and understanding the importance of following up internally and externally.
* Proven track record of building trust with members.
* Incredible ability to drive noticeably high member satisfaction.
* Analytical in approach, with a commercial understanding of service delivery.
Benefits
* A competitive salary depending on experience.
* Access to a world of professional lifestyle and travel networks.
* Hybrid/Remote working – compromise between home and office or fully remote if you are not located near our London office.
* Paid time away from work, including an annual paid day to volunteer and a month‑long paid sabbatical after every 5 years of service.
* Lucrative Ten Loyalty Rewards program with bonuses and gifts.
* Remote Working Holidays – opportunities to travel and work anywhere in the world.
* Employee discounts on travel and entertainment.
* Part of a global, dynamic, inclusive team with diversity at its core.
* Genuine career opportunities within a dynamic and international company.
Who We Are
Ten Lifestyle Group is a global luxury concierge service. Our travel department provides high‑net‑worth and ultra‑high‑net‑worth clients with leisure travel solutions. We combine proprietary technology and highly trained lifestyle managers to deliver a world‑class member experience. As a B Corp, we are committed to positive social and environmental impact.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Customer Service
Industry
IT Services and IT Consulting
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