Be part of the Family
We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Crieff Hydro
In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure centre, horse-riding centre and our famously exciting Action Glen. There really is something for everyone!
About the role
As a Restaurant Manager, you'll be responsible for the overall running of our Winter Garden & Loggia outlets within the hotel. Responsibilities will vary between lunch and dinner service in busy periods and so a degree of flexibility is essential. An essential leader in our team, you’ll embrace our cultures concerning seasonality, provenance, concepts and creativity - all of these attributes should come together to provide a memorable backdrop to the time our guests spend with us. You will be a key role in the development, enhancement and delivery of our Afternoon Tea service, ensuring a first-class and memorable experience for our guests.
You'll coach and develop your team about quality standards and delivering exceptional customer service. You'll be approachable and creative, priding yourself upon creating an environment which welcomes and cares for everyone, staff and guests alike. We're passionate about the development of our team members and you'll be part of implementing these opportunities by demonstrating your own passion for continuous improvement.
You'll be committed to delivering and exceeding commercial measures and KPI’s of the Food and Beverage department, identifying opportunities to maximise profitability along the way. Liaising with your management team, you'll oversee budget controls, security procedures, recruitment and producing rotas. Underlying all of this, you'll ensure all departments within your venue are operated in a way which is compliant in regard to health and safety.
What We Need from You
1. Experience of managing a large team within the hospitality industry.
2. Leadership – The size of our team means we are looking for an inspirational manager that is both approachable and comfortable with dealing with conflict.
3. Organisation – Your keen eye for detail will keep us right and support the General Manager and Food and Beverage team in implementing new products and processes.
4. Team focus – You’ll have proven skills in coaching a team to be the best they can be.
5. Ideas and openness – We’re up for doing things differently and will try (almost) everything once, so tell us more and keep on top of food and customer service trends.
What you'll get from us
6. Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
7. Exclusive Discounts – Enjoy free leisure membership for you and a partner, 30% off retail, 50% of food and drinks, and reduced rates on hotel activities.
8. Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
9. Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
10. Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
11. A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
12. Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
13. Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
14. Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.