Location of Role: Maidstone
Advert Closing Date: 29/08/2025
Starting Salary: £48,339.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
We are currently recruiting a full time Business Analyst for our Digital Transformation team based at Force Headquarters with predominantly home-based working.
Kent Police have an ambition to be at the forefront of innovation, leveraging cutting-edge technology specifically in relation to Robotic Process Automation (RPA) and Artificial Intelligence (AI) to drive excellence in service delivery and achieve efficiencies. The newly created RPA and AI team will be pivotal in transforming our operations and delivering solutions.
We are therefore seeking a dynamic and experienced IT Business Analyst to support our demanding Automation and AI programme. You will play a crucial role in analysing and optimising business processes, identifying areas for improvement, and recommending IT solutions to meet those needs. You will develop and plan the contribution that IT Services can make to specific business objectives, processes and systems, establishing solid links between the business and operational needs and IT to transform business processes which maximise benefits. You will help to identify new and innovative approaches to performing business activities and influence the design of processes and systems to achieve improved performance, efficiencies, cost reduction and maximise the benefits of the approach.
You will have delivered IT services in a similarly complex environment using an industry recognised approaches such as ITIL, Prince and Agile and be familiar with IT Environments and inter-dependencies on systems, services and underlying technologies, having recent experience of working with stakeholders, developing and managing stakeholder relationships with IT experts as required to conduct investigations at a high level to support business strategies.
You will possess technical expertise and proficiency in Automation tools and platforms, along with a solid understanding of software development and system integration. Strong project management skills, including the ability to plan, coordinate, and execute automation projects within set timelines and budgets will be essential. As are effective analytical skills with the ability to analyse complex processes and identify opportunities for automation, as well as to evaluate the impact of implemented solutions.
You will have excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels and to present ideas and proposals clearly. The role will also require strong problem-solving skills to address technical challenges and optimize automation workflows and change management skills, that provide you with the ability to manage change and drive the implementation of new processes and technologies across the Force.
Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £54,597.00.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
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