CLC is one of the UK’s leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more. The Role We’re hiring a proactive Contract Manager to own end-to-end delivery, commercial performance and client relationships across a portfolio of concurrent projects covering Planned Works, Voids and Responsive Maintenance (RM) projects across a regional housing portfolio. You’ll lead multi-disciplinary teams to deliver right-first-time, hit KPIs/SLAs (FTF, TAT on voids, appointments kept, customer satisfaction) and protect safety, quality, programme and cost. Responsibilities Portfolio ownership & strategy: Set delivery strategy, resourcing and sequencing across Planned Works programmes (e.g., kitchens/bathrooms, roofing, doors/windows, EWI), Void property works, and Responsive Maintenance. lient & stakeholder management: Primary client interface for planned, voids and RM; chair progress/commercial meetings; manage resident communications and RLOs; ensure KPIs/SLAs and social value commitments are achieved. Commercial & P&L control: Own budgets, forecasts and CVRs; manage valuations, applications, NHF SOR/variations/comp events and final accounts; protect margin, cash and working capital. Contracts & governance: Administer NEC/JCT terms; ensure robust change control, notices and records; maintain risk registers and mitigations across all workstreams. Programme & WIP control: Build master/short-interval programmes; govern scheduling and WIP for RM and voids; monitor productivity/turnaround; unblock issues rapidly. H&S leadership: Champion CDM and safety culture; approve RAMS/permits; lead audits, TBTs and close-outs. Quality assurance: Drive ITPs and hold points; oversee snag/de-snag; ensure handovers, O&M packs, and statutory/compliance certification (gas, electric, fire, legionella, etc.) are complete. People leadership: Line-manage Senior Site Managers/Supervisors/Schedulers; set objectives, coach performance, balance workloads and plan succession. Supply chain management: Procure, brief and manage subcontractors/DLO; validate competence and RAMS; drive value, delivery and compliance. Reporting & insight: Produce dashboards covering H&S, quality, programme, commercial, risk, FTF, void TAT, and CSAT; use data to drive continuous improvement. Requirements Demonstrable success as a Contract Manager (or Senior PM stepping up) running multiple concurrent programmes in Planned Works, Voids and Responsive Maintenance, ideally in housing or public sector. Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals. Strong commercial acumen: CVR management, forecasting, valuations, NHF SOR, variations and final accounts (NEC/JCT). Broad technical knowledge of building fabric, compliance standards and (advantageous) renewables (ASHP/PV) and minor civils. Robust command of H&S/CDM with the ability to set, review and enforce RAMS/permits. Excellent stakeholder skills (client, residents, subcontractors) with clear, confident communication. Data-literate with planning/scheduling and reporting systems experience. Full UK driving licence. About You SMSTS (or SSSTS), First Aid, Asbestos Awareness; NEBOSH or equivalent H&S qualification. APM/PRINCE2 or equivalent; degree or HNC/HND in a relevant field is advantageous. Familiarity with MOD standards and procedures (if the contract includes military housing). Experience with PAS 2035/2038 retrofit programmes. Continuous-improvement mindset; calm, decisive leadership under time pressure. What we offer Competitive salary, car allowance and benefits 25 days’ holiday Bank Holidays Long-service awards at key milestones Perkbox (free coffees, cinema tickets, discounts & more) 1 paid volunteer day each year Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and other critical properties. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.