We are delighted to present an opportunity for an experienced Claims Handler to join a well established Insurance Brokers based in Chislehurst. This is an exciting opportunity for an experienced Claims Handler to join a well established team of Motor Claims Handlers. Key Responsibilities: Manage claims predominantly consisting of Motor, Liability and Commercial claims. Working closely with insurers, TPA's and Loss Adjusters to settle claims in a timely manner. Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed. Manage claims on a cradle to grave basis. Resolve any customer complaints within 48 hours of receipt of claims, or refer to compliance team to resolve. Generate claims MI and reports when required. Experience & Skills: You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement. You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients. Ideally you will have experience of using Acturis previously. Highly organised with excellent time management and attention to detail. Positive, proactive attitude with a natural ability to problem-solve and multitask. Cert CII qualified would be ideal but not essential. This role will be based within their office in Chislehurst 3 days a week, with working from home 2 days a week allowed once you have passed your probation period. To be considered you would need to be able to commit to commuting to the office 3 days a week minimum.