Join to apply for the Assistant General Manager role at DiverseJobsMatter
Location: Cambridge
Contract: Full-time, Permanent
Salary: £33,000 – £35,500 per annum (depending on experience)
About the Role
Our client is seeking an Assistant General Manager to join their team and support the smooth running of a hospitality and leisure venue. This is an exciting opportunity for an experienced leader with a passion for customer service, food, and people to step into a key management role within a growing business.
The Assistant General Manager will play a central role in delivering exceptional guest experiences, supporting the General Manager, and deputising when required. The role also involves training and mentoring staff, managing venue operations, and contributing to the commercial success of the business.
Responsibilities
* Support the General Manager in overseeing all aspects of the venue’s operations.
* Ensure guests enjoy the highest quality service and experience.
* Deputise for the General Manager as needed.
* Lead, train, and motivate team members, ensuring consistent service standards.
* Contribute to staff recruitment, film scheduling, stock management, and local marketing.
* Maintain strong team culture and uphold operational excellence.
Skills & Experience
* Previous experience as an Assistant or Deputy General Manager, ideally within a customer-service focused hospitality environment.
* Strong leadership skills with the ability to inspire and engage teams.
* A passion for hospitality, food, drink, and customer service.
* Commercial awareness and the ability to contribute to business growth.
* Excellent organisational and interpersonal skills.
* Enthusiastic, confident, and personable with a hands-on approach.
* Salary up to £35,500 depending on experience
Benefits
* Complimentary cinema tickets
* 50% discount on food and drink
* Wagestream membership (early access to wages)
* Employee Assistance Programme (24/7 wellbeing support)
* Cycle to Work scheme
* Staff events, socials, and incentives
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Other
* Industries: Hospitality and Restaurants
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