Research Executive – Whitbread
Whitbread, Houghton Regis, Bedfordshire – Hybrid working (minimum 3 days a week in office)
Role
Research Executive – full‑time permanent
Salary
Up to £30,000 pa (depending on experience)
Why you’ll love it
* Individual private health care
* Up to 10% matched pension
* Up to 60% discount on Premier Inn stays and 25% discount on our restaurant brands
* Annual incentive up to 15% bonus
What you’ll be doing
* Monitor competitor activity across advertising, CRM, social media and news, delivering weekly summaries and highlighting emerging trends.
* Design and analyse surveys and qualitative research, turning findings into clear, actionable insights.
* Engage with our online insight community, The Listening Lounge, by tracking performance and driving member participation through creative content.
* Conduct in‑person research at hotels and restaurants, capturing real‑time guest feedback through intercepts and observational studies.
* Communicate insights effectively by producing a monthly newsletter and sharing standout findings to keep the wider business informed and inspired.
* Support major research projects by collaborating with Insight Leads on planning, fieldwork, analysis, and reporting.
What you’ll need
* Curiously passionate about understanding people and market behaviour.
* Clear communicator confident in writing, presenting and engaging with guests.
* Insight‑driven and able to turn data into meaningful, actionable insights.
* Detail‑focused and accurate in analysis, reporting and competitor tracking.
* Well‑organised and able to juggle multiple tasks and meet deadlines with ease.
Desirable but not essential
* Experience in a research agency or client‑side role.
* Research design (survey design, discussion guides).
* Survey and research tool proficiency.
Inclusive and equal opportunity
We believe that everyone is unique and there should be no barriers to entry and no limits on ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. We offer workplace adjustments, part‑time and flexible working where possible.
Job ref: 112130-4492 | Advertised: 14 Oct 2025
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