As a Commercial Operations Associate, youll support the end-to-end commercial lifecycle, from pricing queries to tender submissions.
Responsibilities
* Preparing and managing quotations to ensure accuracy, compliance, and timely delivery.
* Investigating and resolving pricing discrepancies so customer orders can be invoiced without delay.
* Responding to pricing and commercial queries from both internal stakeholders and external customers.
* Maintaining and updating pricing information across commercial systems and SAP.
* Supporting contract transitions and account changes, acting as a key contact for sales teams and customers.
* Assisting with the coordination and submission of tenders, ensuring deadlines, governance, and audit requirements are met.
* Keeping commercial databases clean, accurate, and fully auditable by archiving expired or inactive agreements.
* Acting as a quality checkpoint for UK pricing requests, ensuring alignment with internal guidelines.
* Collaborating closely with Sales, Customer Service, and Commercial leadership to resolve issues efficiently.
* Identifying opportunities to improve processes, data quality, and ways of working within the commercial function.
* Supporting ad‑hoc projects that contribute to the wider commercial strategy.
Are you highly organised, commercially curious, and at your best when juggling multiple priorities?
Were looking for a Commercial Operations Associate to join a high-performing Commercial Team that sits at the heart of a fast-moving medical technology business. This role is ideal for someone who enjoys structure, thrives in a deadline-driven environment, and takes pride in getting things right the first time. Youll play a pivotal role in ensuring pricing, tenders, contracts, and commercial data are accurate, compliant, and delivered on time – enabling sales teams to succeed and customers to be supported seamlessly. Solihull Office based.
Required Qualifications
* GCSEs (or equivalent) in Maths and English.
* Advanced proficiency in Microsoft Excel, Word, and Outlook.
* Confidence working with large datasets and pricing information.
* Experience using SAP or similar ERP systems.
* Ability to manage multiple tasks, deadlines, and competing priorities.
* Strong written and verbal communication skills.
* High level of accuracy and pride in producing quality work.
Desirable Qualifications
* Experience in a commercial, pricing, contracts, or tender environment.
* Familiarity with Business Objects, Power BI, or reporting tools.
* Experience supporting sales or account teams in a regulated or fast-paced organisation.
What makes you successful in this role
* Youre methodical, organised and naturally detail-focused.
* Youre comfortable working independently but thrive as part of a team.
* You stay calm under pressure and handle complexity with confidence.
* Youre proactive, dependable, and always looking for smarter ways to work.
* You communicate clearly and build trust with a wide range of stakeholders.
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