Your newpany
A well-established andmunity-focused housing provider is seeking an experienced Housing Officer on a temporary basis to support customers across a varied housing patch. The organisation ismitted to delivering excellent tenancy and estate management services, ensuringmunities remain safe, sustainable, and well maintained. The role offers a mix ofmunity-based, office, and home working, with a strong focus on customer engagement and partnership working.
Your new role
As a Housing Officer, you will deliver aprehensive housing management service, managing a range of tenancies and estate-related responsibilities. This will include tenancy sustainment, anti-social behaviour case management, safeguarding, estate inspections, customer signposting, and supporting sustainablemunities through proactive intervention.
You will work closely with customers, contractors, local agencies, and internal teams to resolve issues effectively, support vulnerable tenants, and maintain a visible presence within neighbourhoods. The role will also involve carrying out tenancy checks, supporting new tenancy sign-ups, managing abandoned properties, and assisting withmunity engagement initiatives.
What you'll need to succeed
To be successful in this role, you will need previous experience in housing management. You should have a strong understanding of tenancy management, safeguarding, anti-social behaviour, and estate management principles.
Excellentmunication and relationship-building skills are essential, alongside the ability to manage a diverse caseload and work collaboratively with external agencies and internal stakeholders. You will also need to be proactive, organised, and confident in dealing with challenging situations whilst maintaining excellent customer service standards.
What you'll get in return
In return, you will have the opportunity to join a respected housing organisation that places a genuine emphasis onmunity impact and customer service. You will benefit from flexible hybrid working, a varied and rewarding workload, and the chance to make a positive difference within localmunities. This role will pay an hourly rate of £23 - £28 per hour and is a full-time 3-month temporary role.
This is an excellent opportunity for an experienced housing professional looking to further develop their career within a supportive and values-driven environment.