Overview
Team Leader - Litigation & Recoveries in Bournemouth. We are looking for a proactive and motivated Team Leader to join our fast-growing team in Bournemouth. This is an exciting opportunity to take on a leadership role in a busy team specialising in asset recoveries and collections, helping to drive performance, support team development, and ensure client service excellence.
Responsibilities
* Supervising daily tasks and schedules, maintaining oversight of team productivity and workflow.
* Providing constructive feedback, guidance, and support to help team members meet performance and compliance standards.
* Acting as a mentor within the team, motivating and supporting staff development.
* Assisting with case progression, including drafting documents and liaising with clients and customers.
* Monitoring work quality and identifying training needs or areas for improvement.
* Helping to maintain a collaborative and high-performing team culture.
This is a varied role that blends people management with hands-on work, ideal for someone seeking career progression in a fast-paced environment.
What Were Looking For
* A flexible and proactive approach, with excellent attention to detail.
* Strong organisational and time management skills, able to prioritise a high-volume workload.
* The confidence to manage team performance and provide constructive feedback.
* Excellent communication and interpersonal skills.
* Previous experience in insurance, collections, banking or call centres is desirable.
What We Offer
* A competitive salary and benefits package.
* 22 days annual leave plus bank holidays (increasing to 25 with service).
* Additional leave for your birthday and Christmas Eve.
* Access to Perkbox, providing a wide range of lifestyle discounts and perks.
* Career development and training opportunities within a growing department.
* A supportive, inclusive, and collaborative team culture.
* Full Legal training is also provided.
If you’re an enthusiastic and team-focused individual with a passion for people and performance, we’d love to hear from you.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Technology, Information and Internet
Location: Bournemouth, England, United Kingdom
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