Supervisor
£27,000 - £28,000 per annum DOE - 40 hours per week
Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF
As a supervisor, you will be the strong right arm to your store manager and empowered to run the unit like it's yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering Pret A Manger's freshly made food, organic coffee, and exceptional customer service as we transform the UK's rest stop experience.
What we offer our supervisors:
* Annual bonus up to £3,455 pa
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
* Leading your teams to achieve and deliver excellent brand standards and customer service
* Maximising profit by driving sales and controlling costs
* Processing stock counts and orders
* Partnering with the Store Manager in setting targets for the team to achieve
* Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
* Taking ownership of customer feedback, responding appropriately in a timely manner
* Supporting the team with preparing food and refreshments
Candidate requirements:
* Previous experience of leading or supervising a team highly desirable
* Passion for delivering a memorable customer experience
* Great communication skills and comfort in making decisions
* Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader, or duty manager aspiring to grow your career into management, or a team member, customer service assistant, or crew member seeking the next step. We want to hear from you!
Note: Being a motorway services area means some sites may have limited or no public transport access. Please check accessibility before applying.
Where our customer's journey pauses, yours just begins. Apply today.
Please note internally, this role is called Team Leader (INDTL).
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