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Underwriter - New Business (Recruitment/Charity & Faith), Leatherhead
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Client:
PIB Group
Location:
Leatherhead, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
17633c2527dd
Job Views:
3
Posted:
23.05.2025
Expiry Date:
07.07.2025
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Job Description:
Tenant Sales and Retention Executive Lincoln HomeLet Full time Permanent
HomeLet is looking for a Tenant Sales and Retention Executive. The ideal candidate is passionate about exceptional customer service and people-focused.
If you're ready for a new challenge, we want to hear from you!
Job purpose:
To sell insurance directly to customers through outbound and inbound calls, using leads from within HomeLet or Let Alliance to sell policies and retain business, meeting or exceeding sales targets.
HELP;
* Be Honest
* Show Empathy
* Always Listen
* Solve Problems
Helping our customer is the core of our business.
Key Responsibilities:
* Build relationships with customers and solve problems related to our products and services
* Meet or exceed individual and team targets
* Make outbound calls on leads provided from agents and other areas of the business
* Retain or generate additional income by renewing policies and preventing cancellations
* Approach each day with enthusiasm and a fresh challenge
* Work using scripts and call guides
* Take ownership of workload and performance
* Stay updated on current offers and savings for customers
* Achieve or exceed quality assessment targets
* Collaborate with departments to deliver excellent service
* Provide feedback to the Customer Development Team
* Input accurate data into logs, trackers, and databases
* Report problems to the Team Leader or supervisor
* Recommend improvements to current practices
* Prepare for performance reviews and development appraisals
* Participate in team meetings
* Perform other tasks as directed
Further information:
We offer a competitive salary and benefits including:
* Holiday allowance with buy options
* Death in Service benefit of 4x salary
* Company pension scheme
* Enhanced maternity/paternity leave
* Flexible benefits portal with discounts
* Referral schemes
* Discounted PIB products
* Comprehensive employee welfare programs
* Volunteering opportunities
* Attraction discounts and more
* Learning & development opportunities
* Charity support through PIB Community Trust
* Environmental responsibility initiatives
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