Profit and asset protection supervisor

Profitand AssetProtectionSupervisor

Responsible To:

Profitand AssetProtectionManager

Department:

Profitand AssetProtection

Location:

Kingsway Distribution Centre

Hours:

4 on 4 off (rotating 2 days / 2 nights)

Salary & Benefits:

Competitive/night shift premium/staff discount

Key Duties / Responsibilities:

• Take full ownership of the security operation during the shift making sure the team are deployed effectivelyand all posts are covered.

• Brief the team at the start ofeach shift providing clear communication of all tasks, priorities and relevant updates.

• Monitor task completion throughout the shift making sure all activity is carried out in line with Standard Operating Procedures.

• Enforce task rotation to support team development and maintain operational awareness across the department.

• Remain active and visible on site, this is not a supervisory role conducted from an office.

• Identify capable officers and delegate administrative tasks to them, making sure all records are completed accurately and in confidence.

• Conduct regular one-to-one meetings with officers, documenting outcomes and any agreed actions.

• Identify and address gaps in individual performance in a timely and constructive manner.

• Support officer development by recognising strengths and providing clear direction where improvement is needed.

• Addressfirst levelconductand performanceconcerns promptly and fairly at the appropriate level,documenting fairly and appropriately.

• Escalate matters beyond a warning or counselling to the Assistant Security Manager

• Carry out initial investigations into security incidents, conduct matters and policy breaches, gathering evidence and speaking to relevant parties.

• Complete incident reports accurately andin a timely manner making sure all required information is captured.

• Enforce the site security policy consistently, challengingnon-compliance and taking appropriate action.

• Where an investigation has the potential to result in a formal outcome beyondcounselling, compile all evidence and hand off to the Assistant Security Manager for progression.

• Maintain the highest confidentiality at all times throughout the investigation process

• Make sure the site remains safe, secure and compliant throughout the shift, capturing all key information within theshift handover.

• Respond to and manage incidents during the shift, escalating to the Assistant Security Manager or Site Security Manager as appropriate.

• Make sure the teamconductingsearches,patrols, managingsecurity equipmentsuch as CCTV and access control,in line with the SOPs.

• Report any risks, hazards or concerns promptly and accurately.

• Overseeing management ofvisitor/contractor/staffprocessesensuring all are booked in/outin line with policies/procedures.

• Oversee gatehouse processes ensuring supplier vehicles are booked in/out,and checkingallvehicles are security sealed on arrival and departure.

Skills/Experience/Knowledge needed:

• Proven experience in a securityofficer role with supervisory experience or a strong readiness to step into supervision

• Confident, hands on leadership style, comfortable managing a team on the ground

• Strong people management skillswith the ability to have direct and constructive conversations about performance

• Experienceor understanding of first level HR processes including return to worksand absence management

• Ability to carry out thorough, fairand objective investigations and produce clear written records

• Organised and detail-oriented, with the ability to make sure admin is completed to a high standard

• Professional, calm and decisive

• Strong written and verbal communication skills

• SIA Licensingis advantageous however not essential

• Experience in a distribution, logistics or corporate security environment

• Must be proficient with Microsoft packages such as emails, excel and word