Drive sales performance by designing and delivering an ongoing training and development plan focused on all aspects of the sales role. Reports to the Head of Digital Sales.
Experience Required
* Proven experience in developing and delivering high-impact sales training programs within a telephone-based B2B environment.
Day-to-Day Responsibilities
* Collaborate with Sales Manager and Quality & Compliance Assessor to design and deliver induction training for new team members, ensuring they acquire the necessary skills and motivation to meet targets.
* Develop and deliver an ongoing training schedule to build a world-class sales function.
* Identify individual training needs and communicate effectively with Sales Manager and Head of Sales to boost performance and productivity.
* Provide ongoing CRM training (Salesforce) to optimize sales processes and stay updated on developments, implementing changes across the department.
* Regularly update training materials in collaboration with the Sales Manager to align with business needs.
* Ensure all training is of a high professional standard, enabling team members to meet business requirements and achieve targets.
* Partner with Sales Manager, Head of Sales, and Quality & Compliance Assessor for ongoing team development.
* Review the effectiveness of sales training programs against business goals and make recommendations for improvement.
* Monitor course evaluations and feedback to identify areas for improvement and enhance training outcomes.
* Maintain up-to-date training records and review them monthly with Sales Manager and Head of Sales.
* Identify training trends and needs in collaboration with the Quality & Compliance Assessor and Sales Manager.
* Provide constructive feedback to relevant managers regarding issues impacting performance or brand standards.
What You Bring to the Team
* Proven track record of delivering results in a high-energy sales environment.
* Experience in a sales training role.
* Proactive, self-motivated, and able to work well under pressure.
* Strong organizational skills with the ability to manage daily workload.
* Outgoing, tenacious, and professional with a strong work ethic.
* Ability to prepare training materials and demonstrate deep knowledge of the sales process.
* Experience with CRM systems; Salesforce experience is essential.
* Strong written and verbal communication skills.
* Ability to inspire, motivate, and develop team members.
* Flexible approach to work.
* Birthday off.
* Discounts through Perkbox.
* Additional holidays after 2 and 5 years of service.
* Pension plan and life insurance.
* Employee Assistance Programme.
* Free breakfast every Monday and social events with food and drinks on the last Friday of each month.
* Incentives, discounts, and a profit share scheme.
Impact Expectation
The successful candidate is expected to significantly enhance sales team productivity, leading to a higher volume of quality appointments and increased new business sales.
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