This is a permanent, full-time vacancy that will close in a month at 23:59 BST.
The Vacancy
We have an exciting opportunity for a Front of House Assistant to join our Facilities team in Edinburgh.
The role is full-time, working Monday to Friday.
What will your role look like?
You’ll be the first point of contact, providing professional reception services such as greeting clients and staff, managing calls via Microsoft Teams, and coordinating visitor sign-in. Responsibilities include maintaining meeting room schedules, handling bookings for taxis and couriers, managing stationery supplies, and ensuring catering and kitchen areas are clean and stocked. You will support events with room setup and catering, oversee deliveries and support calls, and assist the Facilities Coordinator and Senior Facilities Manager with various tasks.
This role follows a rotating weekly shift pattern: 08:00 – 16:00, 09:00 – 17:00, 09:30 – 17:30.
To enjoy and succeed in this role, you will have:
* Strong efficiency and punctuality
* Confident & polite telephone manner
* Working knowledge of Microsoft Office
* Previous customer-facing experience (advantageous)
* Excellent verbal and written communication skills
* Exceptional organisation and time management skills
* Good team working skills, with the ability to work independently
We encourage applications from candidates who may not possess all attributes but are willing to develop the required skills with our support.
Benefits
* A competitive salary and profit share scheme
* Flexible employee benefits package
* Collaborative and supportive work environment
* On-site mental health and wellbeing support
* Opportunities for personal and professional development, mentoring, and access to our learning portal, Aspire
* Regular social activities, three days paid volunteering leave annually, and a birthday leave
* Hybrid working model with two in-office days per week
* Flexible working hours between 7am and 7pm
Please note, applications are reviewed on a rolling basis, so early submissions are encouraged.
About Us
We have been building better futures for over 100 years through diverse teams and innovative solutions in pensions, investments, benefits, and risk consulting. With over 1000 employees, we value inclusive culture and career development, welcoming applicants from all backgrounds.
Our hybrid working model combines home and office work, supporting individual needs. Find out more about our careers here.
If you require assistance due to a personal requirement, medical condition, or neurological difference during the selection process, please let us know.
Join us to make this the best job you’ll ever have.
We Offer
* Our culture rooted in our four values: friendly, confident, partnering, straightforward
* Meaningful job satisfaction through contributing to our purpose
* Competitive salaries, profit sharing, and award-winning benefits
* Flexible working arrangements
* Latest technology and software
* Opportunities for career growth and development
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