Senior Highways Inspection Officer
We have an exciting opportunity for a Senior Highways Inspection Officer to join us! This is a full‑time, permanent role with hybrid working and a salary of £39,526 - £43,613 per annum.
About us
The Royal Borough of Windsor and Maidenhead (RBWM) is a unitary authority in the county of Berkshire. RBWM prides itself on a dedicated team of professionals who are passionate about providing quality services to the community. The borough benefits from proximity to London and a thriving business and tourism sector, including international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
The Role
There are five direct line reports to this role, which reports directly to the Highway Contracts & Maintenance Manager. A Learning Agreement is in place, outlining repayment terms should an employee leave the Council within 24 months of completing a funded qualification. Successful candidates will review and sign this agreement.
Your role will involve
* Managing the team of Highway Inspectors, overseeing daily activities, inspections and budget management.
* Conducting scheduled and ad‑hoc highway safety inspections (carriageways, footways, car parks, etc.) and accurately recording safety and service defects.
* Investigating customer enquiries and complaints, ensuring timely resolution and promoting service excellence.
* Assisting with highway claims, including gathering evidence and attending court if required.
* Organising and overseeing repair works, ensuring adherence to budget and council responsibilities.
* Ensuring compliance with legal, safety and council policies, particularly the Highways Act 1990.
What we are looking for
* Holder of a Highway Safety Inspection C & G 6033 with Lantra skills card, experience of carrying out highway inspections, and an NRSWA qualification.
* Ability to work independently in a busy office environment while prioritising and organising a varying workload.
* Experience leading a team and managing & prioritising workloads.
* Effective communication skills, both written and verbal, with all levels of people including dissatisfied customers.
* Knowledge of planning a street works site, including signing, lighting, guarding and site safety.
What we offer
* 32 days annual leave.
* Flexible and hybrid working to support a better work–life balance.
* Generous Local Government Pension Scheme with life cover (3× annual salary) and an Additional Voluntary Contribution scheme.
* Free employee parking close to the offices.
* Give As You Earn scheme.
* Instant Reward Scheme to recognise and reward innovative achievement.
* Employee Assistance Programme providing counselling, advice and information.
* Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all, believing diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
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