IT Change & Delivery Manager
Location: Staverton, Cheltenham
Competitive salary + benefits
At Hazlewoods, we are committed to investing in technology that enables exceptional client service, drives operational efficiency, and supports long-term growth. As we embark on a series of exciting IT and business transformation initiatives, we are looking for an experienced IT Change & Delivery Manager to play a pivotal role in shaping and delivering this change.
The Opportunity
This is a senior, hands-on role leading the delivery and adoption of key IT and business change initiatives, ensuring they deliver real value and are embedded into daily operations. Working closely with senior stakeholders, you will act as the bridge between technology and the wider business.
Key Responsibilities
* Deliver IT and business change initiatives end-to-end, from initiation through to adoption and benefits realisation
* Manage project plans, timelines, risks, dependencies, and reporting
* Act as the link between IT and the business to ensure solutions meet user needs
* Partner with HR on change impact, communications, training, and adoption
* Coordinate internal teams and suppliers to deliver on time and to quality
* Establish practical governance and delivery frameworks
* Manage multiple workstreams and priorities across the business
* Provide clear updates to senior stakeholders
* Ensure changes are embedded into day-to-day operations
* Proactively manage risks, issues, and resistance
About You
You are a confident delivery professional who thrives in a fast-paced environment and understands that successful change spans people, process, and technology.
You will bring
* Proven IT project/delivery management experience with strong change leadership
* Excellent communication and stakeholder influencing skills
* Experience working without established PMO structures
* Background in professional/financial services or regulated environments (desirable)
* A pragmatic, outcomes-focused approach
* Strong organisation and prioritisation skills
* Experience managing suppliers and partners
* Resilience and adaptability under pressure
Desirable Experience
* Microsoft 365, cloud, security, automation, or practice systems
* Change management or service transition frameworks
* Project/programme methodologies (PRINCE2, Agile, MSP)
At Hazlewoods we value our employees and have a competitive benefits package including:
* Direct application bonus
* On-site parking or contribution to parking depending on location
* Profit share scheme
* 25 days annual leave plus the option to purchase up to a total of 30 days.
* Clear progression structure
* Life assurance – 4x annual salary.
* Health and wellbeing benefits such as; discounted gym membership, on-site mental health first aiders, online GP appointment, Employee Assistance Programme, access to Aviva Digicare+, plus much more!
* Enhanced maternity and paternity leave
* Regular firm-wide and team social events
#J-18808-Ljbffr