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Customer experience lead: insight-driven service excellence

King's Lynn
Freebridge Community Housing
Service
€48,436.97 a year
Posted: 4 May
Offer description

Freebridge Community Housing is looking for a Customer Experience Manager to deliver outstanding service through strong leadership and customer insights. Key responsibilities include overseeing service delivery and quality assurance, coaching a high-performing team, and ensuring customer feedback drives continuous improvement. The position offers an annual salary of £48,436.97 and generous holiday leave. Benefits include discounted gym membership and a comprehensive pension scheme. The role is based in King's Lynn and is a fixed-term contract with potential for permanence.
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