Job Description
Join our commercial team as a Lead / Principal Transformation Consultant and act as the consultancy engine behind our most complex NHS opportunities.
While this role is customer-facing, its core leverage comes from deep, behind-the-scenes consultancy work. You will spend significant time structuring business cases, shaping narratives, modelling impact, and designing decision pathways that enable our front-office teams, including the CEO, to operate faster, smarter, and at greater scale.
Our AI-powered platform is transforming NHS virtual care, helping frontline teams deliver faster, safer, and more accurate patient assessments at scale. Your role is to turn complexity into clarity — reframing challenges, aligning stakeholders, and creating the strategic foundations that allow high-value transformation opportunities to progress and close.
This is a senior individual contributor role, well suited to someone from a consulting or transformation background who wants to move closer to commercial outcomes and take ownership of seeing strategic work convert into real-world adoption and revenue. Design the Thinking. Shape the Case. Unlock Complex NHS Deals.
This position offers a clear and supported path into commercial ownership - starting with deep involvement in our most complex, high-stakes opportunities alongside our CEO, before progressively taking ownership of smaller or earlier-stage deals as trust and context are built.
This is not an innovation, research, or advisory role. Success is measured by momentum, decisions, and complex opportunities progressing to contract.
Job Requirements
To win this role
* You bring strong consultancy ‘craft’: structured thinking, hypothesis-driven problem solving, and the ability to turn complexity into clarity.
* You are comfortable operating behind the scenes, doing the deep thinking that makes front-office conversations sharper, shorter, and more decisive.
* A strategic problem-solver. You can take ambiguous, multi-threaded customer conversations and translate them into clear narratives, business cases, and decision pathways.
* Commercially grounded. You understand that consultancy work exists to unlock real opportunities, and you are motivated to see your work progress through to signed contracts and real-world impact.
* An excellent communicator, able to tailor your narrative across written and verbal communication for senior, non-technical audiences.
* You bring credibility in healthcare environments - understanding how NHS systems make decisions, where friction arises, and how transformation cases need to be framed to land.
* Highly autonomous, organised, and proactive - you create momentum without needing constant direction.
* Collaborative and transparent team player, comfortable working closely with Sales, Partnerships, Marketing, and the CEO.
Experience
* 5+ years’ experience in strategy, management consulting, or senior transformation roles.
* Demonstrable experience working with NHS Trusts, CCGs, ICBs, or NHS England, with a strong understanding of NHS decision-making environments.
* Strong experience in business case development, impact modelling, and senior-level presentations.
* Proven exposure to complex, multi-stakeholder public sector opportunities.
* Advanced skills in PowerPoint, Excel, and Word.
Bonus points if…
* You’ve sold or supported the sale of digital health, medical software, or healthtech solutions.
* You’ve worked in a startup or scale-up environment.
* You have clinical experience or deep healthcare domain knowledge.
* You bring an existing network across NHS secondary care, community care, local authorities, or ICBs.
* You have experience owning or progressing commercial opportunities alongside senior commercial leaders.
Job Responsibilities
Consultancy & Strategy (Core)
* Act as the internal consultancy engine for complex NHS opportunities, turning ambiguity into structured strategies, business cases, and decision pathways.
* Design and own customer-side business cases, impact models, and evidence frameworks that support executive and board-level decision-making.
* Reframe customer problems into compelling transformation narratives that reduce uncertainty and unblock decisions.
* Produce high-quality artefacts (decks, narratives, stakeholder maps, value frameworks) reused across multiple opportunities.
* Conduct deep research into NHS systems, priorities, incentives, and stakeholder dynamics to inform commercial strategy.
Front Office & Commercial Enablement
* Join customer meetings selectively where consultancy input materially increases momentum or credibility.
* Work alongside the CEO and commercial leadership on the most complex, high-stakes opportunities.
* Progressively take ownership of smaller or earlier-stage transformation-led deals, while remaining deeply involved in complex accounts.
* Support and, where appropriate, lead workshops, presentations, and senior engagements.
* Ensure insights and opportunities uncovered through consultancy work are clearly fed into Sales, Partnerships, and Marketing teams.
* Maintain commercial accountability for progressing opportunities to decision points and contract.
Job Benefits
* Competitive compensation package.
* Central London HQ with flexible hybrid working.
* Real ownership with a supported path into commercial responsibility.
* Direct partnership with the CEO and senior commercial leadership.
* Opportunity to shape and unlock some of the most complex NHS transformation deals in the market.
* Mission-driven work transforming healthcare at national scale.
* High-performing, collaborative team environment.
* Regular team socials.