Overview
Join to apply for the Telesales Agent role at TieTalent. This is a temporary 2-month contract to support us during a busy promotional period. It offers a great opportunity to gain experience in a fast-paced environment, with the possibility of extending or returning for future projects depending on business needs.
Job details
* Job Title: Telesales
* Location: Chippenham
* Job Type: Temporary Contract – September to October, Full time
* Pay: £12.21 per hour (paid monthly)
* Expected hours: 37.5 hours per week, Monday to Friday – 9am to 5pm
Responsibilities
* Reporting to the supervisor, deal with new and regular customers on the phone, and handle service enquiries
* Assist in the warehouse to prepare customer orders for delivery by our drivers
* Handle both incoming and outgoing sales calls and respond to customer queries and complaints in a friendly and professional manner
* Match products and services to a customer’s needs, providing an effective and efficient service
* Work as part of the branch team to deliver excellent customer care and online assistance for customers
Requirements
* Be proactive and enthusiastic with a passion for sales and delivering high-quality customer service
* A clear telephone voice and good telephone manner are essential
* Many customers are older people; excellent communication and strong customer service skills are required
* Attention to detail, patience, accuracy, ability to meet sales goals, and data entry skills
* IT literate with Microsoft Word & Excel skills (not essential)
* Working knowledge of SAP system would be an added advantage
Benefits
* Full training provided
* Great career progression as part of a growing business with over 40 sites across UK and Europe
* Discounted or free food
* On-site parking
* Great holiday entitlement
* And many more
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