Workshop Technician
Location: Kirkwall
Hours: Full Time - 37.5 hours per week
_Keep Equipment Moving. Keep Customers Working._
At MacGregor Industrial Supplies, we know that when equipment is down, our customers need it back up and running quickly. That's why we're looking for a skilled and motivated Workshop Technician to join our Kirkwall team.
This is a hands-on role where no two days are the same. You'll work on a wide range of machinery, including Honda ATVs, groundcare equipment, lawnmowers and other professional machinery, helping to keep our customers operating safely and efficiently.
Whether you're carrying out routine servicing, diagnosing faults or completing complex repairs, you'll take pride in delivering quality workmanship and excellent customer service.
The Role
As a Workshop Technician, you'll play a key role in ensuring equipment is serviced, repaired and prepared to the highest standards.
Your responsibilities will include:
Diagnosing faults and carrying out servicing, maintenance and repairs to company and manufacturer standards
Inspecting equipment and identifying parts required for repairs
Ordering parts and materials where required and assisting with customer quotations
Using manufacturer diagnostic systems and software to support fault finding
Carrying out pre-delivery inspections and preparing equipment for customer use
Completing all work efficiently while maintaining high quality standards
Maintaining accurate job records, service reports, timesheets and workshop documentation
Clocking on and off jobs to ensure accurate recording of work completed
Ensuring workshop areas, work bays, tools and equipment remain clean, organised and safe
Following all health and safety procedures and company policies
Supporting emergency call-outs during working hours when required
Carrying out vehicle checks on any company vehicle assigned to you and reporting defects promptly
Supporting other branches when operational requirements demand
What We're Looking For
We're looking for someone who enjoys solving problems, takes pride in their work and is committed to delivering excellent service.
You'll ideally have:
A relevant vocational qualification such as HNC, HND, City & Guilds, SVQ Level 2 or 3, or equivalent experience
Experience working on 2-stroke and 4-stroke engines, lawnmowers, groundcare equipment, golf course machinery, ATVs or similar equipment
Strong mechanical and electrical diagnostic skills
Good fault-finding and problem-solving abilities
A full UK driving licence
Good IT skills and confidence using digital systems
Strong communication and customer service skills
The ability to work independently and as part of a team
A flexible approach and willingness to adapt to changing priorities
A positive attitude towards learning, development and new challenges
Why Join MacGregor Industrial Supplies?
We're a family-owned business with a proud reputation for supporting our customers and investing in our people. Our values guide everything we do:
Customer First - delivering reliable service when customers need us most.
Be the Best - taking pride in quality workmanship and continuous improvement.
Do the Right Thing - working safely, honestly and professionally.
Community Spirit - supporting colleagues and working together as one team.
Future Focus - embracing new technology and developing our skills.
What You'll Receive
37.5-hour working week
Accredited Living Wage Employer
Pension Scheme
Death in Service Benefit
Employee Discount
Cycle to Work Scheme
Company Uniform
Discretionary Annual Bonus Scheme
Additional Holiday Entitlement after One Year of Service
Employee Assistance Programme (EAP) providing free, confidential 24/7 support for you and your immediate family
Ongoing manufacturer and technical training
Opportunities for career development and progression
The chance to work on a diverse range of professional equipment and machinery
Ready to Get Stuck In?
If you're a skilled technician who enjoys problem solving, takes pride in quality workmanship and wants to be part of a supportive team, we'd love to hear from you.
Join MacGregor Industrial Supplies and help keep our customers moving.
Job Types: Full-time, Permanent
Benefits:
Cycle to work scheme
Employee discount
Enhanced maternity leave
Health & wellbeing programme
On-site parking
Work Location: In person