Salary: £35,000 - 40,000 per year Requirements: Educated to degree level or qualified by experience. Proven experience of working in agile development environments within industry recognised business improvement methodology/tools. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Microsoft Project, and Visio). Strong understanding of business processes, CRM, and IT systems. Excellent analytical and critical thinking skills with an informed and evidence-based approach. Experience of writing requirements and producing and owning project documents. Ability to clearly and accurately document details for tasks and projects. Highly organised, self-motivated, with excellent attention to detail. Confident communicating at all levels and possess good listening skills. Able to work under pressure on multiple projects and tasks within assigned timeframes. Confident building and maintaining ongoing working relationships with all project stakeholders. An enthusiasm to deliver business improvement with a can do attitude. Able to work independently and be part of a talented team. Undertake mandatory training within set deadlines and take part in continued professional development. Responsibilities: Coordinate and provide support for projects ranging from small to medium in size, ensuring well-organised planning, oversight, and completion within established timelines. Maintain precise project records, tracking systems, RAID logs, and resource or effort documentation. Create and deliver straightforward project updates to keep all stakeholders informed and actively involved throughout. Address risks, issues, dependencies, and assumptions; escalate concerns when necessary and assist with resolving obstacles. Arrange and facilitate project meetings, ensuring agendas, minutes, and action logs are consistently recorded to a high quality. Generate comprehensive project reports outlining status, progress, risks, and decisions needed. Ensure all project data is accurately captured and kept up to date in enterprise platforms and document storage solutions. Oversee the execution of assigned small to medium-sized projects in alignment with the organisations project management methodology. Foster and sustain robust, cooperative relationships across the Group, including leadership, operational teams, and external partners. Use business analysis tools to enable effective delivery for transformational change initiatives. Evaluate solutions by analysing risks, benefits, feasibility, and alignment with business needs. Lead workshops and interviews to gather requirements and identify improvements. Analyse data to guide decisions, create dashboards, and track KPIs. Perform gap and root-cause analyses to validate solutions and ensure value. Recommend process or system changes to improve project outcomes. Collaborate with leaders and stakeholders to capture requirements and evaluate scenarios while maintaining clear communication and stakeholder engagement during change. Develop standard processes and templates for consistent delivery. Assist the transformational change team with ad-hoc administrative or analytical tasks and escalate issues and risks to management promptly. Promote continuous improvement, collaboration, and a positive change culture throughout the organisation. Technologies: CRM Excel Support More: We are a dynamic group located in Bolton, offering hybrid working options. Our organization provides a competitive salary of up to £40,000 depending on experience, alongside excellent benefits including 34 days of holiday, private healthcare, a non-contributory pension, a bonus structure, and access to PerkBox. This role as a Group Project Coordinator & Business Analyst will allow you to be the strategic link between stakeholders, project teams, and leadership, supporting transformational initiatives throughout the organization. We believe in fostering a collaborative environment that encourages continuous professional development and career progression. last updated 17 week of 2026