Customer Category Manager
Location: Market Drayton (Hybrid)
Contract Type: Full‑time, Permanent
Bring your passion for category growth and data‑driven storytelling to Müller.
At Müller, we’re proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you’ll be at the heart of our commercial strategy—building trusted customer partnerships, unlocking category growth and championing the Müller brand through insight‑led thinking.
What You’ll Do
* Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in‑store and online).
* Act as the primary category contact for your customer base, supported by a clear external contact strategy.
* Drive simple, effective cross‑functional communication on category performance, NPD status and actionable insights.
* Represent the voice of the customer and category in brand development, acting as a Brand Champion.
* Support a coaching culture, encouraging team development and collaboration.
* Contribute to strategic business processes including SBRs, account planning and JBPs.
* Analyse data to identify trends and opportunities, turning insights into compelling commercial stories.
What You’ll Bring
* A bachelor’s degree or equivalent experience.
* A confident, articulate and adaptable communication style.
* A positive, can‑do mindset with the ability to build strong stakeholder relationships.
* Curiosity and creativity in presenting a compelling vision for growth.
* A keen eye for detail, with the ability to think strategically and challenge the status quo.
* A self‑motivated approach and a desire to support both personal and team development.
Desirable Experience Includes
* Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury’s SIP).
* Presentation and negotiation skills.
* Basic leadership experience and a strong understanding of commercial processes.
Why Müller?
* Competitive salary + bonus scheme
* Company car
* Generous annual leave (increasing with service)
* Contributory pension plan & Life Assurance
* Employee Assistance Programme & flexible benefits
* Exclusive discounts at 800+ retailers online and in‑store
* Plus, you’ll join a business that values innovation, collaboration and growth.
Ready to shape the future of dairy with us?
Apply now and bring your category expertise to a brand that’s built on trust, insight and growth.
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Contact Details
F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
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