Job Description
About The Despatch Company
The Despatch Company builds industry-leading Warehouse Management Systems, powering thousands of ecommerce, 3PL, and logistics operations worldwide. Our flagship products, Products 3.6 and the new generation V7 WMS, provide advanced inventory, fulfilment, and warehouse automation capabilities. Learn more at helmwms.com.
We are expanding our Quality Assurance function with a dedicated tester who can drive automated testing, strengthen release reliability, and ensure our WMS platforms are robust, scalable, and ready for real-world warehouse environments.
Role Overview
We are looking for a sharp, inquisitive Digital Experience & Usability Analyst to join our team and help ensure our software products are intuitive, reliable, and genuinely enjoyable to use.
This role is firmly rooted in user experience and usability testing. You will be responsible for assessing whether our products work as users expect them to, whether they are clear and logical, and whether the overall flow makes sense from a real-world perspective.
You’ll be testing a wide range of web-based SaaS products, both existing platforms and new products under development, primarily within the e-commerce and logistics space. You do not need to be a ...