CLAIMS HANDLER
Location: Warwick (Hybrid – 2 days from home)
Salary: £24,576 – £24,700 per annum + Benefits
Hours: Monday to Friday, 8:30am–5:00pm (37.5 hours per week)
The Company
We’re recruiting on behalf of a leading insurance solutions provider that partners with some of the UK’s top automotive dealer groups. Renowned for their excellent training and strong commitment to staff development, they offer a supportive environment where you can build a rewarding career.
Benefits
Private healthcare, life insurance & critical illness cover
Employee Assistance Programme and staff discounts
Modern offices with free parking and a casual dress code
Excellent transport links (close to A46, Warwick town centre, and Warwick Parkway Station)
The Role of Claims Handler
As a Claims Handler, you will play a key role in managing and assessing insurance claims, ensuring customers receive clear communication and a smooth experience from start to finish. You’ll handle claims efficiently, accurately, and with empathy, maintaining high standards of service throughout the process.
Key responsibilities of a Claims Handler include:
Managing and progressing a caseload of insurance claims
Communicating with customers to explain the claims process and provide regular updates
Validating documentation and maintaining detailed, accurate records
Delivering exceptional customer service and administrative support
Skills and experience required to be successful as a Claims Handler
Experience in administration, customer service, or claims handling or assessment
Strong communication and interpersonal skills
Highly organised with excellent attention to detail
Confident using Microsoft Office and CRM systems
Experience in insurance or motor claims is desirable but not essential
If you’re looking to grow your career within a respected, forward-thinking organisation that truly values its people, apply today