Content Operations Manager
£45,000-£50,000 plus benefits
Reports to: Content Delivery Lead
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based
Closing date: 07th December :55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 2 stage interview process
Interview date: Week commencing 15th December for first stage
At Cancer Research UK, we exist to beat cancer.
We're looking for an inspiring Content Operations Manager to drive strategic content delivery across the organisation, combining project management, workflow design, and stakeholder engagement to improve efficiency and user experience.
Working closely with teams within Digital and beyond, you will help further embed content design and strategy best practices within our content community across CRUK.
This role will support us with new ways of working to enhance content governance and new ways of working after a CMS migration. You will work with the wider Content Excellence Team to develop governance frameworks that empower our wider content community and improve user experiences.
What will I be doing?
* Provide project management and direction for developing cross-organisational content operations
* Work with stakeholders to further develop and optimise our content operations
* Develop a methodology for producing user-focused content aligned with strategic objectives
* Conduct research and analyse content metrics to optimise strategy and operations.
* Working alongside the change manager, communicate content operational changes across the organisation
* Support the Delivery and Support Team to set processes for the organisation to conduct content audits
What are we looking for?
* Experienced in enterprise content management and implementation
* Able to turn content strategy into clear plans and technical delivery
* Knowledge of content technologies (headless CMS, asset management, analytics).
* Proven leadership in guiding organisations through content transformation.
* Worked with multidisciplinary digital teams to deliver user-focused content.
* Confident in using research and data to improve content strategy and operations.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please visit our website or contact us at
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There's a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. We don't expect everyone to meet all of the criteria listed.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.