Annual salary: up to £28,186.33
Business Support Apprentice
Manchester – office based
Full time, 40 hours per week, Monday to Friday, Fixed term contract
Salary:
16yrs – 17yrs: £7.71ph
Over 18yrs: £10.71ph
Over 21yrs: £12.21ph
Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.
About the role
During your apprenticeship within the Manchester branch, you will be part of the call centre customer service team. The main duties will be supporting the team with general administration role. To listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. You will be involved in lots of different duties including, liaising, and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative takes such as typing up notes and attending meetings.
1. Reception duties
2. Meeting and greeting visitors
3. Production of visitor passes and reception security
4. Post room duties such as dealing with incoming and outgoing mail and parcels.
5. Order, distribute and maintain stationery stock levels.
6. Carry out any ad-hoc administration duties plus printing, binding and laminating of documents that is required by the business
7. Ensuring office compliance by arranging any annual compliance testing that is required.
8. Ensuring documentation is in date and working with building landlord to allow access to offices as needed
Role Criteria:
9. GCSE Grade 4 or above in both Math’s and English
10. Organised, reliable and adaptable
11. A strong work ethic
12. Honest / trustworthy and demonstrate the ability to work using own initiative as well as working as part of a team
13. Positive attitude and the ability to keep calm under pressure
14. Capacity to absorb new information quickly and accurately.
15. Self –motivated, self-disciplined and enthusiastic
16. Attention to detail.
Benefits we can offer you
17. 25 days annual leave
18. Cycle to work scheme
19. Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group shares at a price that is fixed and discounted at the outset.
20. Eye Test Vouchers
21. Employee Assistance Programme
22. Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc.
23. Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
24. Be part of a friendly and dedicated team
25. Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.
26. Use and access to the latest technology