Our client is an award-winning company in their field and has been recognized for their employee engagement and staff wellbeing programs. Technology has been recognized as a key driver for the business, and we now need to recruit a Head of IT Systems to implement and deliver an IT business strategy to take the business forward into the next 5 years.The Head of IT Systems will be responsible for the effective development of an IT strategy, leading the implementation, setting policies, processes, and metrics, and building a plan to integrate disparate systems.The Head of IT Systems will have 3 direct reports and will report to the Chief Executive Officer. This role will be part of the SLT and will work closely with the management team to develop a strategic roadmap for IT and the efficient operation of systems to support business growth.Key Responsibilities for the Head of IT Systems:Develop an IT strategy and lead its implementation.Implement new systems from inception and system identification through to full operation.Manage third-party vendor relationships in conjunction with the CFO and CEO.Effectively manage 2 experienced engineers.Manage, optimize, and identify opportunities to improve end-to-end processes with all stakeholders.Technical Responsibilities of the Head of IT Systems:(Many of which will be executed by the team and outsourced providers)Office 365 administration, including Exchange, Teams, SharePoint, OneDrive.Network administration (DNS, DHCP, TCP/IP, VPN access, backups).Administration and maintenance of business-critical systems and services.Administration and maintenance of SQL databases.Administration and maintenance of Power BI and data analytics systems.Essential Skills needed for the IT Systems Manager:Proven successful track record in a business systems/IT management role, with strong knowledge of IT change projects and implementing an IT business strategy.Proven business acumen and resilience.Management experience in a similar role.Technical understanding of MS 365 (Exchange, SharePoint, Teams), MS SQL 2008/2017, and Power BI.Understanding of how to integrate complex systems using APIs.Strong professional communication and presentation skills.Ability to implement business decisions with energy and commitment; proactive and supportive.Strong knowledge of information security, antivirus protection methods, and encryption tools.Full driving license, own vehicle, and willingness to travel across South Wales.Hours: 08:30 – 16:30, with 1-2 days a week in Cardiff and 3 days from home.Benefits include: 40 days holiday, employer pension, full wellbeing program including mental health champions and employee assistance program.For immediate consideration for the Head of IT Systems role, please send your CV today.Required Skills:IT strategy, services, data reports, information security, development, support, programs, Power BI, protection, presentation skills, employee engagement, metrics, provision, SharePoint, energy, travel, engineers, business strategy, databases, security strategy, administration, SQL, communication, business management.
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