Job Description
IT Support Engineer
Salary: £26,000 - £30,000
Location: Basingstoke (Fully Onsite)
A growing and expanding MSP are looking for a IT Support Engineer to join the team. This is an excellent opportunity for someone looking to play a key role in supporting internal operations and driving continuous improvement in a collaborative environment.
About the Role:
As an IT Technician, you’ll work closely with the IT Manager and other departments to ensure the seamless day-to-day running of systems and devices. This is a varied and hands-on position that will suit someone with strong organizational skills, a problem-solving mindset, and a proactive approach to tackling challenges.
Key Responsibilities:
* Provide first-level support for hardware and software issues
* Set up and configure IT equipment for new employees
* Support A/V systems and assist during in-office events
* Maintain up-to-date documentation and user guides
* Track and manage IT asset inventory
* Ensure IT systems and devices remain secure
* Deliver end-user support and training when needed
Benefits:
* Free Certifications.
* Progression pathway into specialist teams.
* Life Assurance.
* Heath Insurance.