Job Description
Intelligence Analyst
Location: Manchester/Stoke/Peterborough/Tunbridge Wells
About the Role
We’re looking for a sharp, analytical Intelligence Analyst to join our Counter Fraud Department. In this role, you’ll support investigations into complex and emerging fraud threats, gather intelligence from multiple sources, and turn insights into actionable outcomes that strengthen our fraud prevention framework. You’ll play a key part in identifying fraud patterns, maintaining intel systems, and supporting the wider team in the fight against organised and application fraud.
What You’ll Do
* Manage and support investigations into complex fraud rings and emerging threats.
* Identify trends and analyse data using mining and fraud management software.
* Maintain close working relationships within the Counter Fraud Department to share intelligence and ensure effective processes.
* Lead proactive intelligence-gathering activity and produce detailed research reports.
* Prepare and submit IFED referrals and contribute to Intelligence submissions to the Insurance Fraud Bureau (IFB).
* Coach and mentor team members to maintain high standards and mitigate delivery risks.
* Represent the team at industry intelligence forums to share insights and maintain up-to-date awareness of fraud trends.
* Act as a key contact for all intelligence-related training and queries.
What You’ll Bring
* Must Have:
* Strong understanding of data security and confidentiality.
* Solid computer literacy and data analytics capability.
* Deep understanding of insurance and insurance fraud.
* Knowledge of intelligence models and investigation techniques.
* Familiarity with NIM rating guidance and intelligence reporting standards.
* Preferred:
* Knowledge of organisations and networks fighting insurance fraud (e.g., IFB, IFED).
* Experience using fraud prevention systems, tools, and software.
* A collaborative, proactive team approach and a passion for developing others.
Why Join Us
You’ll be part of a highly skilled team working at the forefront of fraud prevention — identifying patterns, closing gaps, and helping to protect our customers and business. This is a role for someone who thrives on solving problems, spotting the unseen, and making a real impact.
Ready to make a difference? Apply today and help us stay one step ahead of fraud.