What is the job role?
As a Housing Review Officer, you will conduct statutory reviews under section of the Housing Act related to accommodation suitability.
The role involves handling allocations reviews under the Housing Act. You will review decisions under Part VI and Part VII, including suitability of temporary accommodation offers. You will collaborate with external partners, service users, their representatives, and agencies to manage statutory review enquiries and appeals.
This includes assessing decisions regarding the discharge of both main and interim housing duties. You will also investigate and handle Stage 1 housing complaints and be responsible for answering Counsellor enquiries.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
For the role you’ll need
1. Collaborative Skills - Ability to work closely with Housing and Homelessness teams and external stakeholders
2. Analytical and Reporting Skills - Competence in monitoring review outcomes
3. Organizational and Administrative Skills
4. Investigative and Compliance Skills - Ability to investigate complaints and statutory reviews
5. Knowledge Sharing and Feedback - sharing guidance on homelessness legislation with team members.
6. Data Protection and Regulatory Awareness - Understanding of statutory requirements and data protection principles
7. Expertise in Housing Legislation - Comprehensive knowledge of housing law
8. Training and Development Skills - Capability to deliver training to promote knowledge and skill development.
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
9. Members of the Armed Forces and veterans
10. Are currently in care or have previously been in care
11. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date: 5 January
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.