What's involved with this role: Job Title: Delivery and Development Officer Ref: Exeter 5269603 Pay rate: Up to £14.36 per hour PAYE depending on experience Applicants must be prepared to work on site in Exeter. The role: On behalf of our client, we are seeking a committed and proactive Delivery and Development Officer to provide a comprehensive, efficient, effective and quality support function to the Environmental Health and Licensing Department. Key responsibilities: Act as System Administrator for Environmental Health and Community Safety systems, including training delivery and system updates with new statutes and bye laws Troubleshoot data issues, investigate causes, and implement system changes as needed Support collation, analysis, interpretation, and reporting of statistical data for the Council and regulators Oversee organisation and coordination of Licensing and Environmental Health training courses, including contracts, marketing, and liaising with partners Assist with preparation of legal notices and prosecution files Help manage financial aspects of Licensing and Environmental Health teams, including invoicing, income allocation, and audit checks Coordinate and analyse customer satisfaction surveys. Maintain and monitor public registers of licences and records Ensure compliance with Data Protection, Freedom of Information, and Records Management policies, providing staff guidance as required What the client is looking for: Educated to A level and GCSE Maths & English (Grade C or above) Experience managing complex projects Strong organisational, analytical, communication, and interpersonal skills Proficient in Microsoft Office and similar IT applications Skilled in critical thinking to solve problems effectively Committed to excellent customer care, including income reconciliation Able to understand and apply policies and procedures Knowledgeable about licensing, community safety, and related policy issues Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. How to Apply: Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us "XI JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.