We are currently recruiting for a Vehicle Engineering Administrator to join our Vehicle Engineering Team at our Head Office in Bedford, MK44 3JZ.
You will be an integral part of the Administration Team, supporting the drive forward by identifying, promoting and delivering continuous improvement to ensure the team consistently delivers a high level of customer service at all times.
Key Responsibilities:
* Run daily reports and highlight any possible breaks outside the Service Level Agreements to your line manager.
* Compile month end and quarterly statistics.
* Answering incoming calls and building rapport with clients (internal and external).
* Ensure that all data entry and administrative work is carried out accurately and in a timely manner.
* Be fully aware of cost effective measures at all times.
* Actively look for ways to improve our processes and your own personal performance.
* Promote good teamwork and great team performance by supporting team members when required.
* Process enquires and update accident records for customers as necessary.
What we need from you:
* Demonstrable administration experience.
* Proficient Microsoft Office skills including Excel
* Excellent telephone manner
* Strong attention to detail.
* Excellent communication skills both written and verbal.
What we offer you in return:
* Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
* Give Back: Receive a paid day to volunteer for a charity of your choice.
* Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
* Appreciating You & Others: Celebrate special moments with access to our Recognition Hub and E-card collection.
* Your Future: Join our contributory workplace pension scheme for financial security.
* Investment: Purchase shares in our global company at a discounted rate.
* Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
* Life Assurance: Enjoy peace of mind with our life insurance coverage.
* Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
* Goal Support: Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.