Priority candidates will be considered in the first instance
Wigan Town Hall
Salary: Grade 8, £36,363 - £40,777 per annum.
37 hours per week
Temporary for 2 years from start date
About the role
Join our Digital Transformation Team and help improve council services through technology. This role is business analysis-focused, working with services to understand current processes ("as is"), define future ways of working ("to be"), and translate needs into clear, structured requirements. You'll facilitate workshops, model processes, support system design and procurement, manage user testing, and track benefits realisation.
This is not a data analysis role; the emphasis is on service, process, and requirements analysis. Ideal for a proactive analyst passionate about digital change.
Qualifications and Experience
* Practicing business analyst with strong experience in digital transformation, business, and systems analysis.
* Experience in understanding and documenting as‑is and to‑be processes, translating analysis into clear, actionable requirements and designs.
* Comfortable working in agile environments and applying service design principles.
* Strong stakeholder engagement, workshop facilitation, and structured documentation.
* Collaborative, analytical, and quality‑driven with a commitment to inclusive, customer‑focused public services.
About Wigan Council
Wigan Council is committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. We support flexible working patterns and blended approaches to where we work, including working from home, the office, or the community.
Application information
To be appointed to this role you must prove your right to work in the UK.
Please contact Gill Barnes g.barnes@wigan.gov.uk for an informal discussion.
Interview dates
* Priority candidates – Week commencing 27th April 2026
* All other candidates – Week commencing 4th May 2026
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